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Refund Policy

FesTopia Refund & Payments Conditions

I understand and am aware of the following payment terms and conditions:
  1. i) DEPOSITS: All deposits are NON-REFUNDABLE/NON-TRANSFERABLE.
  2. ii) PAYMENT PLANS: If the payment plan option is chosen, invoices will be sent via email 3-5 days BEFORE the due dates for 4 equal payments of the remaining balance. It is the traveler’s responsibility to pay all invoices by the due dates listed.
iii) PAYMENT DEADLINE: All final payments are scheduled and outlined in your PARTIAL.LY / SPLITIT / SHOP PAY INSTALLMENT AGREEMENT, please take note of these dates.
  1. iv) CHANGES: Any changes made to your reservation once booked will incur a $25 charge. All changes must be made via email to [email protected] .
  2. v) CANCELLATIONS: Cancellations by participants received BEFORE April 1st, 2023 will incur a $100 cancellation fee per Party Package. Cancellations received on or after April 1st, 2023 and NO SHOWS will receive NO REFUND. In addition, no refund will be made for unused services. All cancellations must be made via email to [email protected] .
  3. vi) CHARGES: All debit/credit card charges will be posted as FesTopia DR
vii) TAXES: All charges will be subject to an 8.75% tax. ____________________________________ By placing your deposit:
  1. You confirm that you are the credit card holder and have the authority to utilize the credit card information you have provided.
  2. If you have chosen the Payment Plan option, you agree to make 4 equal payments for the balance outlined on your invoice on the scheduled due dates by PARTIAL.LY / SPLITIT / SHOP PAY INSTALLMENTS. If payments are not received by the due dates, FESTOPIA DR reserves to cancel said reservations, and NO REFUND will be issued. Refunds will NOT be issued for automatic payments that are processed via PARTIAL.LY / SPLITIT / SHOP PAY INSTALLMENTS
  3. You acknowledge that you have read and understood the full TERMS & CONDITIONS.